Big Apple Donuts & Coffee was established in 2007 and is one of the leading and fastest growing retail chain of premium quality donuts in Asia. In line with our local and international expansion, we are looking for dynamic and dedicated individuals to join us.
ACCOUNT EXECUTIVE / ASSISTANT
Capable of handling a full set of accounts, balance sheets, & PNL statements.
Ensure all daily transactions are recorded & updated on the specific records.
Assist, prepare, & ensure proper maintenance of accurate, complete, & up-to-date records of the company.
Provide accounting & clerical support to the accounts department.
Understand basic double data entries in the accounting system.
Performing day-to-day accounting operations.
General administrative support & good at managing files.
Take on ad hoc tasks from superiors.
Assisting with audits, fact checks, & resolving discrepancies.
Assist perform daily accounting operations activities & functions such as data entry, issuing cheques, etc.
Minimum with basic Accounting experience or Possess STPM / Diploma in Accountancy / LCCI certificate / CAT or equivalent.
Minimum of 2 years experience is required.
Applicants should have good knowledge to perform full sets of accounts.
Applicants must be meticulous & possess a high level of accuracy.
Proficiency in Microsoft Excel & Microsoft Word is a must.
Proficient in Accounting systems is an added advantage.
Applicants must be proactive & able to meet deadlines.
Ability to work independently with minimum supervision.
Perform all tasks as assigned by the Operation Manager to ensure smooth operation at the outlet.
Efficiently manage & supervise outlet staff, as well as to monitor stock levels & usage.
Monitoring & overseeing the outlet's daily business operations & manpower arrangements.
Coaching & training in customer service & product knowledge to outlet staff.
Assisting in the development or updating of SOPs for all business operations activities.
Monitor inventory & ensure that all ingredients are adequately stocked.
Monitor & guide the outlet leader on any issue that arises from the outlet.
Ensure the completion of the submissions (daily report, weekly report, & monthly report by the outlet leader).
Assist in employee appraisals, promotions, compensation & termination based on the performance review.
Preferably with barista experience.
Qualification in Pastry & Bakery / Culinary Arts or related field.
Diploma in Administrative or Hotel Management.
Minimum of 2 years retail experience is required.
Knowledge of Microsoft Excel is an advantage.
Knowledge of StoreHub is an advantage.
Willing to travel outstation, & possess own transport is preferred.
Need to work on the weekend & PH (when necessary).
OUTLET SERVICE CREW - Full-time / Part-time
Ensure day-to-day outlet operations are carried out smoothly.
Greet & attend to customers' requests.
Taking orders & serving customers.
Recommend items to customers with add-on items or promote other products.
Maintain outlet cleanliness & product quality.
Check & report any damaged goods.
Update work reports & documents.
Minimum SPM qualifications.
Applicants with the legal right to work in Malaysia.
Flexible to work overtime, shifts, weekends, & public holidays (6 days a week).
Ability to stand for long amounts of time & work in a fast-paced environment.
Positive attitude & commitment to customer satisfaction.
With or without experience, as training will be provided.
Punctual & reliable.
Selangor (The Mines, IOI Putrajaya, Selayang Mall & Sri Damansara)
Kuala Lumpur (Berjaya Times Square, JUMPA Sungei Wang, Lotus’s Midah, Wangsa Walk, & Nu Sentral)