Big Apple Donuts & Coffee

Big Apple Donuts & Coffee was established in 2007 and is one of the leading and fastest growing retail chain of premium quality donuts in Asia. In line with our local and international expansion, we are looking for dynamic and dedicated individuals to join us.



Job Description

  • To liaise with Mall on drawing submissions for comments and review.
  • Performs hands-on, fit-out coordination works with the mall’s fit-out team.
  • Coordination between internal departments (Operations, Technical) on M&E drawing.
  • Regular site visits to monitor and verify that all works are done in accordance with approved submission and in compliance with the mall's regulations.
  • To execute any other job responsibilities as and when required by the superior or any other persons designated by the Company.
  • Assist in overseeing & ensuring overall equipment maintenance & enhancement on a regular basis.
  • To monitor site work quality and compliance with the landlord’s approved design and statutory authorities’ regulations.
  • To monitor and oversee the fit-out process, including all required drawings submission, handover of tenancy lot, close ceiling, and pre-opening inspection.
  • To identify and implement cost-saving measures without jeopardizing work quality if and when applicable.
  • To work closely with the Operations Department and contractors on technical matters pertaining to fit-out and reinstatement works.


  • Minimum Bachelor Degree / Postgraduate Diploma or Professional Degree in Architecture, Interior Design, or equivalent.
  • Minimum 2-3years working experience in interior design or fit-out department in retail or shopping mall. Preferably at least 3 years experience in shopping mall fit-out work or brand fit-out work with good knowledge in architectural, structural, M&E and construction methodology.
  • Exposure to current design trends preferably in retail or commercial designs.
  • Must have good communication & interpersonal skills.
  • Competent in written and spoken English, Bahasa Malaysia & ability to speak mandarin is an added advantage.
  • Good implementation of project management and timeline planning.
  • Pleasant and professional interpersonal skills and demonstrates the ability to work in a team.
  • Knowledge of fit-out standard operation procedures, systems, and processes.
  • AutoCAD and Microsoft Office literate.
  • Must be able to travel outstation (if required)

Job Description

  • Assist with Purchasing Manager to run smoothly the department, eg. Stock ordering & conducting stock level reports & identifying purchasing needs.
  • Work closely with warehouse staff to compare deliveries with purchase orders to identify discrepancies.
  • Check and analysed stock orders from the outlet & work closely with outlet staff.
  • Prepared and issued outlet Delivery Orders & monitored bakery utensil stock level & marketing promotion items.
  • Arrange & Ensure POSM received from supplier & deliver to the outlet and running smooth, prepare a checklist before the project start.
  • Conversion of Delivery order to Invoice.
  • Follow up with suppliers, as needed, to confirm or change orders (when required)
  • Monitor & support HQ & outlet general items stock level, ie. stationery, toilet dispenser items etc.


  • Minimum SPM or Diploma, preferable in Supply chain management.
  • Preferable in F&B or retail experience In-depth knowledge of purchasing functions, inventory, and supply management systems.
  • Multitasking, teamwork, and responsible behavior.
  • Excellent communication, negotiation, and problem-solving skills.
  • Strong organizational skills, a good understanding of sourcing, and the ability to maintain vendor relationships.
  • Knowledge of Microsoft excel, word, and PowerPoint.
  • Details oriented and able to deliver accurate work.

Job Description

  • Perform all tasks as assigned by the Operation Manager to ensure smooth operation at the outlet.
  • Efficiently manage & supervise outlet staff, as well as to monitor stock levels & usage.
  • Monitoring & overseeing the outlet's daily business operations & manpower arrangements.
  • Coaching & training in customer service & product knowledge to outlet staff.
  • Assisting in the development or updating of SOPs for all business operations activities.
  • Monitor inventory & ensure that all ingredients are adequately stocked.
  • Monitor & guide the outlet leader on any issue that arises from the outlet.
  • Ensure the completion of the submissions (daily report, weekly report, & monthly report by the outlet leader).
  • Assist in employee appraisals, promotions, compensation & termination based on the performance review.
  • Preferably with barista experience.


  • Qualification in Pastry & Bakery / Culinary Arts or related field.
  • Diploma in Administrative or Hotel Management.
  • Minimum of 2 years retail experience is required.
  • Knowledge of Microsoft Excel is an advantage.
  • Knowledge of StoreHub is an advantage.
  • Willing to travel outstation, & possess own transport is preferred.
  • Need to work on the weekend & PH (when necessary).
- Full-time

Job Descriptions

  • Inspect & maintain operating machines, equipment, drainage, & plumbing systems on a regular basis.
  • Troubleshooting & technical matters include outlet electrical appliances.
  • Lead a team of technicians & provide input & insights into resolving technical issues.
  • Handle the ad-hoc task at an outlet for the breakdown & repair of machinery in an emergency.
  • Keep proper records of inventories & job assignments.
  • Assist in overseeing & ensuring overall equipment maintenance & enhancement on a regular basis.
  • Repairing of food & beverage machinery (i.e., proofer, sheeter, coffee machine, etc).
  • Cabling & testing for machinery, lighting, & outlet electrical setup.
  • Handling of paperwork in the proper manner (i.e., job sheet submission, reporting of uncompleted tasks)
  • Able to understand fit-out layout drawings.


  • Good leadership & strong communication skills.
  • Need to work on weekend & PH (when necessary).
  • Require to standby on the night work shift (occasionally).
  • Hardworking, independent, punctual, & able to work the night shift.
  • Possess valid driving license.
  • Able to go outstation or overseas.
  • Basic computer knowledge (i.e., email, report).


- Full-time / Part-time

Job Descriptions

  • Ensure day-to-day outlet operations are carried out smoothly.
  • Greet & attend to customers' requests.
  • Taking orders & serving customers.
  • Recommend items to customers with add-on items or promote other products.
  • Maintain outlet cleanliness & product quality.
  • Check & report any damaged goods.
  • Update work reports & documents.
  • Team player.


  • Minimum SPM qualifications.
  • Applicants with the legal right to work in Malaysia.
  • Flexible to work overtime, shifts, weekends, & public holidays (6 days a week).
  • Ability to stand for long amounts of time & work in a fast-paced environment.
  • Positive attitude & commitment to customer satisfaction.
  • With or without experience, as training will be provided.
  • Punctual & reliable.

Hiring Locations:

  • Selangor (The Mines, IOI Putrajaya, Selayang Mall & Sri Damansara)
  • Kuala Lumpur (Berjaya Times Square, JUMPA Sungei Wang, Lotus’s Midah, Wangsa Walk, & Nu Sentral)
  • Negeri Sembilan (Mydin Senawang, Aeon Seremban 2, Lotus’s Nilai, & Aeon Mall Nilai)


  • Salary Range: From RM 1500 + Allowance + Incentive
  • Part time RM 7.00 per hour
  • Yearly increment & bonus
  • Annual Leave
  • Medical Leave
  • Incentive
  • Allowance
  • Medical Claim
  • Accommodation provided if necessary

Additional benefits

  • Staff meals
  • Training Provided
Company size

  • 51 - 200 Employees
Average Processing Time

  • 2 weeks


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